XMarket
Privacy Policy
Last updated: January 1, 2026 · Effective: January 1, 2026
XMarket ("we", "our", or "us") takes your privacy seriously and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information you provide when using our Platform. By using the Platform, you agree to this Policy.
1. Information We Collect
Information you provide: Username and email address when registering; public blockchain wallet address when connecting a wallet; predictions and comments you post; information you submit when contacting us.
Automatically collected information: IP address, browser type and version, device identifiers, operating system, access timestamps and page view history, and data generated by cookies and similar tracking technologies.
Third-party sources: When you log in via third-party accounts such as Google or Discord, we receive basic profile information (such as username and avatar) that the service is authorized to share.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing, maintaining, and improving Platform features and services;
- Verifying your identity and ensuring account security;
- Processing your prediction records, points, and leaderboard data;
- Sending service notifications, account alerts, and important updates;
- Responding to your support requests and feedback;
- Understanding user behavior through aggregated anonymous analytics to optimize the product experience.
We do not sell your personal information to any third parties for advertising or marketing purposes.
3. Information Sharing
We share your information with third parties only in the following limited circumstances:
- Service providers: Sharing necessary information with technology partners that help us operate the Platform (such as cloud services, data analytics), all of whom are bound by confidentiality agreements.
- Legal requirements: Disclosing necessary information when required by law or to protect our legitimate interests.
- Business transfer: Your information may be transferred as a business asset in cases of merger, acquisition, or asset sale; we will notify you before such a transfer.
- Your consent: In any other circumstances, we will only share your information with your explicit consent.
4. Cookies and Tracking Technologies
We use cookies and similar technologies (such as local storage) to:
- Maintain your login session status;
- Remember your language, theme, and other preference settings;
- Improve Platform performance and user experience through anonymous statistical analysis.
You may refuse or delete cookies through your browser settings, though some features may be limited as a result.
5. Data Security
We employ industry-standard measures including TLS/HTTPS encryption, access controls, and security audits to protect your data. Sensitive information is encrypted at rest.
Despite our best efforts, no method of internet transmission or electronic storage is absolutely secure. In the event of a data security incident, we will notify affected users promptly as required by law.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. After account deactivation, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law.
7. Your Rights
Depending on applicable laws, you may have the following rights:
- Access: Request a copy of the personal information we hold about you;
- Correction: Request correction of inaccurate or incomplete personal information;
- Deletion: Request deletion of your personal information in certain circumstances;
- Objection: Object to our processing of your personal information in certain circumstances;
- Portability: Request your data in a structured, commonly-used format.
To exercise these rights, please contact us through the in-app feedback feature. We will respond within 30 business days.
8. Children's Privacy
This Platform is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.
9. Policy Changes
We may revise this Privacy Policy from time to time. Revised versions will be posted on this page with an updated date. For significant changes, we will notify you in advance through in-app notifications or registered email. Please review this Policy periodically for the latest information.
10. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us through:
- The in-app feedback feature
- The Contact page on our website